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Kayan Gulf – Building Materials | Saudi Arabia – Jeddah Riyadh – Raised Floor

Privacy Policy

Kayan Gulf respects your privacy and is committed to protecting personal data collected through our website and business communications. This Privacy Policy explains how we collect, use, store, protect, and manage personal data when you visit kayan-gulf.com, contact us, submit an inquiry, or otherwise interact with Kayan Gulf.

Last Updated: August 24, 2026

1. Who We Are

Kayan Gulf (“Kayan Gulf,” “we,” “us,” or “our”) operates the website kayan-gulf.com and provides building and construction material solutions in Saudi Arabia.

This Privacy Policy applies to personal data that we may collect or process when you visit our website, contact us, request information or quotations, communicate with our team, or otherwise interact with Kayan Gulf through our website and business communication channels.

2. Personal Data We May Collect

Depending on how you interact with Kayan Gulf, we may collect personal data that you provide directly to us, including:

• Name and contact details, such as your email address and telephone number.
• Company name, job title, and other business contact information.
• Information included in inquiries, quotation requests, contact forms, emails, WhatsApp messages, or other communications with us.
• Information relating to products or services in which you are interested.
• Technical and usage information generated when you use our website, such as IP address, browser type, device information, pages visited, referral source, and website interaction data.
• Cookie and analytics information where applicable.

We ask that you do not submit sensitive personal information through our website unless it is specifically required and appropriate for the purpose of your communication with us.

3. How We Collect Personal Data

We may collect personal data in several ways, including:

• Directly from you when you submit a contact form, request a quotation, send us an email, call us, communicate with us through WhatsApp, or otherwise contact Kayan Gulf.
• Through your interactions with our website, including technical information collected automatically by browsers, servers, analytics tools, and similar technologies.
• Through cookies and similar technologies where these are used on our website.
• From business partners, suppliers, publicly available business sources, or other legitimate sources where appropriate and permitted by applicable law.

4. How We Use Personal Data

We may use personal data for purposes including:

• Responding to inquiries, requests for information, and quotation requests.
• Providing information about our products, solutions, and services.
• Communicating with customers, potential customers, suppliers, contractors, and other business contacts.
• Managing customer service, sales inquiries, and business relationships.
• Operating, maintaining, improving, and securing our website.
• Understanding website usage, traffic, and performance.
• Maintaining appropriate business and communication records.
• Detecting or preventing misuse, fraud, security incidents, or other unauthorized activity.
• Complying with applicable legal, regulatory, accounting, or administrative requirements.
• Sending relevant business or marketing communications where permitted by applicable law and providing appropriate choices to opt out where required.

5. Legal Basis for Processing Personal Data

We process personal data only where there is an appropriate legal basis under applicable data protection laws and regulations.

Depending on the circumstances, our legal basis may include:

• Your consent, where consent is required or appropriate.
• Taking steps at your request before entering into a contract or performing obligations arising from a contract.
• Compliance with legal or regulatory obligations applicable to Kayan Gulf.
• Pursuing legitimate business interests where permitted by applicable law and where such interests do not override the rights and interests of the individual.
• Other legal bases permitted under applicable laws and regulations.

Where processing is based on your consent, you may withdraw that consent in accordance with applicable law. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

6. Mandatory and Optional Personal Data

In most cases, providing personal data through our website is voluntary.

Certain information may, however, be necessary for us to respond to an inquiry, prepare a quotation, communicate with you, provide requested information, or carry out a business transaction.

Where information is required for a particular purpose and you choose not to provide it, we may be unable to respond fully to your request or provide the relevant service.

Fields that are optional may be left blank unless otherwise indicated.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, security, performance, analytics, and user experience.

These technologies may collect information such as browser type, device information, IP address, pages visited, time spent on the website, referral information, and interactions with website features.

Where required by applicable law, non-essential cookies will be used subject to appropriate consent or user preferences.

You can also manage or restrict cookies through your browser settings. Disabling certain cookies may affect some website functions or features.

For more information, please refer to our Cookie Policy.

8. Disclosure and Sharing of Personal Data

Kayan Gulf does not sell personal data.

We may disclose or share personal data where reasonably necessary for legitimate business purposes and where permitted by applicable law, including with:

• Service providers that support our website, hosting, information technology, security, communications, analytics, or other business operations.
• Professional advisers, auditors, consultants, or contractors where necessary.
• Suppliers, manufacturers, business partners, or other parties where their involvement is necessary to respond to a request or carry out a business transaction.
• Government authorities, regulators, courts, or other authorized bodies where disclosure is required or permitted by applicable law.
• Parties involved in a business restructuring, merger, acquisition, transfer, or similar corporate transaction where legally permitted.

Where third parties process personal data on our behalf, we seek to use appropriate safeguards and require them to process the information only for authorized purposes and in accordance with applicable requirements.

9. Transfer and Processing of Personal Data Outside Saudi Arabia

Some service providers, technology platforms, business partners, or systems used by Kayan Gulf may process or store information outside the Kingdom of Saudi Arabia.

Where personal data is transferred or processed outside Saudi Arabia, Kayan Gulf will seek to ensure that such transfers are carried out in accordance with applicable Saudi data protection requirements and that appropriate safeguards are applied where required.

The location and method of processing may depend on the service provider, technology, or business purpose involved.

10. Personal Data Retention and Destruction

We retain personal data only for as long as reasonably necessary to fulfill the purpose for which it was collected and to satisfy applicable legal, regulatory, contractual, accounting, security, or legitimate business requirements.

The appropriate retention period may vary depending on the type of information, the purpose of processing, our relationship with you, and any applicable legal obligations.

When personal data is no longer required and there is no lawful reason to retain it, we will take appropriate steps to securely delete, destroy, or anonymize the information so that it can no longer be associated with an identifiable individual.

11. How We Protect Personal Data

Kayan Gulf takes reasonable and appropriate administrative, organizational, and technical measures designed to protect personal data against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

These measures may include access controls, account and system security measures, website security controls, secure hosting practices, software maintenance, backups, and restrictions on access to personal data.

However, no website, electronic communication, transmission method, or storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted or stored electronically.

12. Your Personal Data Rights

Subject to the Saudi Personal Data Protection Law (PDPL), its Implementing Regulations, and any applicable exceptions, individuals may have rights regarding their personal data, including:

• The right to be informed about the legal basis and purpose for collecting and processing personal data.
• The right to access personal data held about them.
• The right to request a copy of their personal data in a readable and clear format.
• The right to request correction, completion, or updating of inaccurate, incomplete, or outdated personal data.
• The right to request destruction of personal data where the applicable legal requirements are satisfied.
• The right to withdraw consent where processing is based on consent, subject to applicable legal requirements.

We may need to verify your identity before processing a request in order to protect your information and the rights of others.

Certain rights may be subject to limitations or exceptions provided by applicable law.

13. How to Exercise Your Privacy Rights

To exercise a personal data right or submit a privacy-related request, you may contact Kayan Gulf using the contact information provided at the end of this Privacy Policy.

Please clearly describe your request and provide sufficient information for us to identify the relevant personal data.

We may request additional information where reasonably necessary to verify your identity, understand your request, protect personal data, or comply with applicable legal requirements.

We will review and respond to valid requests in accordance with the periods and procedures required by applicable law.

14. Marketing Communications

Where permitted by applicable law, Kayan Gulf may use business contact information to provide relevant information about our products, solutions, services, projects, or other business updates.

Where consent is legally required for a particular type of marketing communication, we will seek the appropriate consent.

You may request to stop receiving marketing communications from us at any time by using an available unsubscribe method or by contacting us.

Requests to stop marketing communications will not prevent us from sending necessary non-marketing communications relating to existing inquiries, transactions, contractual matters, legal obligations, or important service information.

15. Third-Party Websites and Services

Our website may contain links to websites, platforms, maps, social media services, supplier websites, or other online services operated by third parties.

Kayan Gulf does not control the privacy practices or content of independent third-party websites and services.

When you leave our website or interact with a third-party service, that third party’s own privacy policy and terms may apply.

We encourage you to review the privacy information provided by any third-party website or service that you use.

16. Children's Privacy

The Kayan Gulf website and our business services are intended primarily for businesses, professionals, organizations, and individuals seeking information about building and construction material solutions.

Our website is not specifically directed toward children, and we do not intentionally seek to collect personal data from children through the website.

If we become aware that personal data relating to a child has been submitted in circumstances requiring special protection or authorization under applicable law, we will take appropriate steps in accordance with applicable requirements.

17. Changes to This Privacy Policy

Kayan Gulf may update this Privacy Policy from time to time to reflect changes in our website, business practices, technologies, services, or applicable legal and regulatory requirements.

When this Privacy Policy is updated, the revised version will be published on this page and the “Last Updated” date will be changed accordingly.

We encourage visitors to review this Privacy Policy periodically to remain informed about how personal data is handled.

18. Contact Us and Privacy Requests

If you have questions about this Privacy Policy, the processing of your personal data, or wish to exercise an applicable privacy right, you may contact Kayan Gulf through the following channels:

Kayan Gulf
Website: https://kayan-gulf.com/
Email: marketing@kayan-gulf.com
Phone: +966 50 682 0134
Location: Kingdom of Saudi Arabia

Please include sufficient information about your request so that we can review and respond appropriately.

Please take a look on our Contact page for more information and details if needed.

19. Complaints

If you have a concern or complaint regarding the processing of your personal data, we encourage you to contact Kayan Gulf first so that we can review the matter and seek to address your concern.

You may also have the right to submit a complaint to the competent data protection authority in the Kingdom of Saudi Arabia in accordance with the Saudi Personal Data Protection Law and its Implementing Regulations.